Public Service Electric and Gas Company (PSE&G), New Jersey’s largest utility, today announced a new feature that enables customers to simply send a text to pay their PSE&G bill. By texting “PAY” to 4PSEG (47734), customers whose bank account information is on file can resolve last month’s bill with a few clicks on their mobile phone.
To use this feature, customers first must register for MyAlerts, PSE&G’s two-way texting feature, by texting REG to 4PSEG (47734), logging into My Account at www.pseg.com, or speaking with a customer service representative at 1-800-430-7734. Once customers have logged into My Account, they can select the “Text/Email Notifications” under “Update My Profile.”
When customers text “PAY” to 4PSEG (47734), they’ll be prompted to:
1. Choose a service address (if multiple accounts on file).
2. Choose a bank account (if multiple accounts on file).
3. Enter an amount to pay.
4. Confirm payment details.
5. Receive payment confirmation.
“We want to give our customers choices to accommodate their different lifestyles and preferences,” said Greg Dunlap, vice president - customer operations. “By offering a variety of convenient options for customers to pay – whether in person, online, by phone, and now text – it makes the whole process of paying bills a little easier.”
This is a free service, but standard messaging rates may apply.